Call Us on 0861 915 8000 or Technical Support 011 340 8000

Computicket

FAQ's - EXCHANGES

Can I get a refund on my tickets if I can't go to the show

Can't go any more

You may cancel any booking submitted to us for tickets that have not yet been issued to you at any time prior to the date of the event to which such booking pertains, by sending a cancellation notice to info@computicket.com or calling our Customer Care Centre on +27 (0)11 340 8000 or 0861 915 8000. please refer to the Computicket Terms and Conditions pertaining to cancellation of tickets.

 

Can I exchange my tickets for a different date or another show

Changing tickets

Most of the time, tickets can be exchanged for a different date, however, tickets cannot be downgraded to tickets with a lower value. Some events have specific guidelines pertaining to the exchange of tickets and these conditions must be accepted prior to booking tickets for the event. Please consult the Computicket Call Centre on 0861 915 8000 or 011 340 8000 for assistance or visit the Computicket website on www.computicket.com