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Computicket

FAQ's - COLLECTING TICKETS

Can someone else pick up the tickets I've booked?

Can a 3rd party collect

Under no circumstance will a 3rd party collection be authorised. The Terms and Conditions on the website clearly state that only the credit card holder may collect the tickets booked, presenting the credit car used for the booking.

Can I collect my tickets with the online confirmation e-mail

Can I collect my tickets with the online confirmation e-mail

No not all. Tickets cannot be collected with the e-mail confirmation of the booking.

We recommend that you print and keep a copy of your confirmation. It contains all the essential information regarding your booking plus a reference number which is very useful if you need to query any aspect of your booking at a later stage.

 

 

Can I collect my tickets at the venue?

Collection at a venue

Some venues do have collection facilities and if so, the event notes and your confirmation slip will indicate this.

However, in order to avoid queues, we advise you to rather collect your tickets at least one day before the show at any Computicket, Shoprite, Checkers or Checkers Hyper stores countrywide

Please remember that you must present the same credit card used to make the online booking as well as your identification document at the Computicket store or theatre box office.

How do I pick up my tickets?

Ticket pick up

Tickets for all events can be collected at any Computicket, Shoprite, Checkers or Checkers Hyper stores by the credit card holder, on presentation of the credit card used to make the booking plus positive proof of identification (ID document or passport).

Many live events also offer ticket collection facilities at the venue; please refer to the TICKET COLLECTION information below for further details.