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Computicket

FAQ's - AVAILIBILITY OF SEATS

Can I get different seats from Computicket's stores or Call Centre?

Availability via different sales channels

For most events, online purchasing has the same access to all available tickets as at Computicket stores and our Call Centre.

A few events are not available through the web site and occasionally certain blocks of tickets for an event are only available through our Call Centre or stores. In particular this applies to wheelchair seats and some discounted tickets.

Some discounts are only available through Computicket stores, usually on instructions from the promoter or where some sort of membership number or identification has to be presented.

Why do more or better tickets sometimes become available later?

Better seats later

When people have tickets on offer, whether though our Call Centre, website or at a store, no one else can access the tickets. The tickets are held for 15 minutes or until the customer decides not to buy them. After that time, they are released and become available again.

The system might show no available tickets or tickets available in another area or price class until tickets on offer is released. New or better tickets will then become available for sale.

A performance might show that all tickets are sold out, but when tickets on offer in another basket become available, the status will change and become available to other purchasers.

A venue or promoter may also release more tickets for Computicket to sell as the event date approaches. This happens for several reasons such as the artist or promoter no longer needing tickets that were held for the Press, V.I.P.'s or charities when the event originally went on sale. On occasion the venue found that more seats can be accommodated once the stage or event area is set up.

Sometimes events are so popular that even seats with restricted views are released for sale!